SETIAWAN, Erwin; HERDINATA, Christian. Reliability, Conformance Dan Perceived Quality Dalam Meningkatkan Kualitas Produk. BIP’s JURNAL BISNIS PERSPEKTIF, [S. l.], v. 7, n. 1, p. Hal. 1 – 8, 2015. DOI: 10.37477/bip.v7i1.267. Disponível em: https://jurnal.ukdc.ac.id/index.php/BIP/article/view/267. Acesso em: 26 jul. 2025.