Darsono LI. Hubungan Perceived Service Quality Dan Loyalitas: Peran Trust Dan Satisfaction Sebagai Mediator. BIPs [Internet]. 2010 Jan. 29 [cited 2025 Jul. 12];2(1):Hal 43 - 57. Available from: https://jurnal.ukdc.ac.id/index.php/BIP/article/view/278