1.
Panjaitan T, Natanael N. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Carrefour Di ITC Mega Grosir Surabaya. BIP [Internet]. 31Jul.2009 [cited 18May2024];1(2):Hal 24 -42. Available from: https://jurnal.ukdc.ac.id/index.php/BIP/article/view/119