Prihatiningsih E, Estiasih SP. Pengaruh Kualitas Layanan, Relational Bonding, Dan Brand Image Terhadap Loyalitas Nasabah. BIPs [Internet]. 2019Jan.31 [cited 2024Dec.4];11(1):Hal. 21 - 36. Available from: https://jurnal.ukdc.ac.id/index.php/BIP/article/view/13