Repurchase Intention Pada Korean Skincare Product Di Surabaya

  • Sesilya Kempa Universitas Kristen Petra
  • Erika Gotami Universitas Kristen Petra
Keywords: country of origin image, perceived value, word of mouth, repurchaseintention

Abstract

This study aims to determine whether or not the influence of country of originimage and perceived value on repurchase intention with word of mouth as anintervening variable on Korean skincare products in Surabaya. The type ofresearch used is quantitative research. The population in this study were peoplein Surabaya who had used and purchased korean skincare products of the same type at least 3 (three) times and the samples used in this study were 100 people.This study uses Partial Least Square (PLS). The results showed that the country oforigin image had an effect on word of mouth and repurchase intention, perceivedvalue had an effect on word of mouth and repurchase intention, and word ofmouth had an effect on repurchase intention. Word of mouth is proven to mediatethe effect of country of origin image and perceived value on repurchase intention

Author Biographies

Sesilya Kempa, Universitas Kristen Petra

Program Studi Manajemen Fakultas Bisnis dan Ekonomi

Jalan Siwalankerto 121 – 131, Surabaya

Erika Gotami, Universitas Kristen Petra

Program Studi Manajemen Fakultas Bisnis dan Ekonomi 

Jalan Siwalankerto 121 – 131, Surabaya

Published
2019-07-31
How to Cite
Kempa, S., & Gotami, E. (2019). Repurchase Intention Pada Korean Skincare Product Di Surabaya. BIP’s JURNAL BISNIS PERSPEKTIF, 11(2), Hal. 91 - 103. https://doi.org/10.37477/bip.v11i2.11
Section
Articles